Does Maiden Home offer free returns? What's their exchange policy?

What's Maiden Home's returns and exchanges policy? Can you return in-store? How many days do you have to return items to Maiden Home for a full refund? Do I need a receipt to return my item to Maiden Home? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 2 ratings

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Yes, Maiden Home does offer free returns & exchanges.
Christy Lee
10
Posted Oct 30, 2018

Maiden Home offers a return policy unheard-of in high-end custom furniture: if you’re not happy with your Maiden Home sofa, contact them within 30 days of your delivery date and they will refund you the full amount of your purchase, minus a 10% return fee. Maiden Home will arrange to have the piece picked up from your home. Maiden Home will not accept returns on pieces that are damaged, soiled or excessively used. Additional exceptions to their return policy include pieces that are unable to be delivered due to sizing or fit issues, all orders requiring extra customization (special sizing, configurations, or customer’s own materials), and more than one return per customer. 

This user rated Maiden Home's returns & exchanges policies: 5.0
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Knoji Staff
138
Posted Jun 19, 2018

Yes, Maiden Home does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

More information available on Maiden Home's website.

Update: we've found 23 more online furniture stores that currently offer free returns & exchanges and 970 home & garden stores that are offering free returns & exchanges . You can also view all 6,544 stores that offer free returns & exchanges across all categories.

This user rated Maiden Home's returns & exchanges policies: 5.0
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Rated 4.1 - 62 reviews

About Maiden Home

Maiden Home is a small to mid-size online furniture company operating the e-commerce site maidenhome.com. Maiden Home sells its products and services in the online furniture vertical, offering discounts and promo codes to its customers infrequently. Maiden Home is very well-regarded among shoppers on Knoji, with 62 ratings and an average rating of 4.1 stars. Maiden Home scores very highly compared to other brands in the online furniture industry, providing 11 e-commerce features to better serve its customers.

Maiden Home's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
Maiden Home offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
Maiden Home offers free shipping on all qualifying orders. Get free delivery on your order from Maiden Home, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
No
It appears that Maiden Home may not offer international shipping currently. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Yes
Maiden Home accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. Read full answer >>
Paypal:
No
It appears that Maiden Home may not accept PayPal currently. Read full answer >>
Apple Pay:
No
It appears that Maiden Home may not accept Apple Pay currently. Read full answer >>
Discount Policies
Promo Codes:
No
It appears that Maiden Home may not offer promo codes currently. Read full answer >>
Sales:
No
It appears that Maiden Home may not offer sales currently. Read full answer >>
Military Discounts:
No
It appears that Maiden Home may not offer military discounts currently. Read full answer >>
Official Coupons Page:
No
It appears that Maiden Home may not offer official coupons page currently. Read full answer >>
Student Discounts:
No
It appears that Maiden Home may not offer student discounts currently. Read full answer >>
Senior Discounts:
No
It appears that Maiden Home may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
No
It appears that Maiden Home may not offer birthday discounts currently. Read full answer >>
Customer Service Features
Contact Information:
Maybe
It appears that Maiden Home may not offer contact information currently. Read full answer >>
Money-back Guarantee:
Yes
Maiden Home offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Customer Reviews:
Maybe
It appears that Maiden Home may not offer customer reviews currently. Read full answer >>
Social Media Pages:
Maybe
It appears that Maiden Home may not offer social media pages currently. Read full answer >>
Website Features
Mobile Apps:
Maybe
It appears that Maiden Home may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
No
It appears that Maiden Home may not offer affiliate programs currently. Read full answer >>
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